– Travel Babbo
One of our clients wrote about his saga dealing with Ethiopian. Not only did they re-route his airplane to the other side of the country, they canceled another flight and rebooked him 2 days later. When we told the airline that wasn’t acceptable and he just wanted a refund, they actually balked. That wasn’t the worst of it. Amazing.
– $$PlaneBusiness Banter (subscription required)$$
I’m back with another PlaneBusiness column. This time, I looked at the impressive operational improvement that happened in Miami after the hub was rebanked. Performance improved all the way around.
– Small Business Center
We’ve been working on figuring out the best way to handle client reporting.